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SIR30216 Certificate III in Retail

Start Date
Enrol Anytime

Duration
12 months

Mode of Delivery
Blended, Face-to-Face, Online

Location
Parramatta

Jumpstart your career in the fast-paced retail environment with Signature Training College. This qualification will provide you a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores, and quick-service restaurants. Learn a range of job skills essential for working in a service environment including communication, as well as identifying and responding to security risks.

  • Upon successful completion of all units of competency for this qualification, the student will be awarded SIR30216 Certificate III in Retail.

  • This qualification will provide you a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores, and quick-service restaurants

Blended | Face to Face | Online

Course duration- 12 months

 

Accreditation

Signature Training College is registered with and accredited by the Australian Skills Quality Authority (ASQA) and is authorised to deliver Nationally Recognized Training within the Australian Qualifications Framework.
Students are required to:
  • Have sound language and literacy skills
  • Have basic computer skills
  • Obtain a Unique Student Identifier (USI)
  • Provide a valid ID with his/her picture and signature
  • Undertake a Language, Literacy and Numeracy Evaluation
 
Core Units
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety
Electives
CHCDIV001 Work with diverse people
SITHFAB002 Provide responsible service of alcohol
SIRXCOM003 Promote team cohesion
SIRXCEG008 Manage disrespectful, aggressive or abusive customers
SIRRFSA001 Handle food safely in a retail environment
This qualification requires work placement to give you real-life, on-the-job experience and the opportunity to practice what you learn. The students must complete at least 80 hours of work placement within a retail environment to complete this component of the course.
  • Frontline sales assistant
  • Customer service representative
  • Shop assistant
  • Retail supervisor
  • Merchandise coordinator
Education pathways after completing SIR30216 Certificate III in Retail may include:
• SIR30212 Certificate III in Retail Operations
• SIR30312 Certificate III in Retail Supervision
• SIR30412 Certificate III in Business-to-Business Sales.
If you are a new enrolling student, undertaking Nationally recognized training, you will need a USI number to receive your Qualification/Statement of Attainment. If you do not have a USI you will not be able to receive a qualification. To create a USI account, go to the website: www.usi.gov.au
Signature Training College provides a creative and professional study environment with modern facilities. We have fully equipped simulation classrooms to support our learners. Our campus provides free Wi-Fi access and students can also enjoy complimentary coffee and tea during breaks after training sessions.

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  • Training under JobTrainer is fee-free and fully funded by the NSW Commonwealth government. Eligibility criteria applies.