This RSA program is designed to equip participants with essential knowledge and practical skills for responsible alcohol service, including:

• Strategies for handling refusal of service, preventing underage drinking, and managing alcohol in packaged sales and event settings.

• Core liquor licensing laws and key facts relating to alcohol consumption.

• Practical approaches to supporting safe and responsible service practices.

• Identifying signs of intoxication and applying harm minimisation techniques.

• Understanding the value and impact of responsible service of alcohol in the industry.

Training is delivered through a blend of engaging presentations, interactive group activities, video resources, and concludes with a final assessment at the end of the session.

There are no mandatory work placement requirement for completing this qualification. The learners are required to complete the knowledge based and practical skill component of the course in order to receive the Statement of Attainment.

Course Fee: $200 – Now only $125
Includes: NSW RSA Competency Card Fee
Duration: 6 Hours (Excludes breaks and administration).

Eligibility

To apply for a NSW RSA Competency Card, participants must:

• Successfully complete an approved NSW RSA training course with an authorised training provider.

• Receive a NSW RSA Interim Certificate after course completion.

• Be applying for their first NSW RSA Competency Card.

Participants who already hold a current NSW RSA Competency Card generally do not need to complete the full course again. If the card is close to expiry or recently expired, refresher training may be required instead.

What You Need

When applying for your competency card at Service NSW, you will need:

• Your NSW RSA Interim Certificate issued within the last 5 years.

• Original identification documents totalling 100 points of ID (acceptable documents are listed on the back of the interim certificate).

• Matching personal details on your ID and training documents. Minor spelling differences can usually be corrected at Service NSW.

Course Outcome

Upon successful completion of the SITHFAB021 – Provide Responsible Service of Alcohol course, participants will receive:

• A NSW RSA Interim Certificate issued on the same day.

• A nationally recognised Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol.

How to Obtain Your NSW RSA Competency Card

1. Successfully complete the RSA course and receive your NSW RSA Interim Certificate.

2. Prepare your 100 points of identification documents.

3. Visit your nearest Service NSW centre to:

   • Submit your application

   • Complete the identity verification process

   • Have your photo taken

4. Your NSW RSA Competency Card will be mailed to your nominated address, usually within 4–5 weeks.

Digital RSA Card

Once your application has been processed, you can also access a digital version of your RSA Competency Card through the Service NSW app.

For official information, visit the Service NSW website.

• Food and beverage attendants

• Retail liquor sales persons

• Winery, brewery and distillery cellar door staff

• Supplier sales representatives

Education pathways after completing SITHFAB002 Provide Responsible Service of Alcohol may include:

• SIT30622 Certificate III in Hospitality

• SIT40621 Certificate IV in Catering Operations

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).